Export delivery and documents
The document list is confirmed by item and importing country, before the contract is signed.
Markets and routes for reference
| REGION | MARKETS | PRODUCT GROUPS FOR REFERENCE | REFERENCE PORTS OF DISCHARGE |
|---|---|---|---|
| North America | United States · Canada | Cashew kernels · coffee · fresh fruit | Los Angeles · Vancouver |
| East Asia | Japan · South Korea · China | Cashew kernels · coffee · fresh fruit | Yokohama · Busan · Shanghai |
| Europe | France · Netherlands | Coffee · cashew kernels · spices | Le Havre · Rotterdam |
| Oceania | Australia | Cashew kernels · spices · fresh fruit | Sydney · Melbourne |
| Southeast Asia | Singapore · Cambodia | Rice · coffee | Singapore · Phnom Penh |
Delivery terms
Under Incoterms 2020Incoterms, delivery location and transport mode are stated in the quotation and contract. Routes and import requirements are confirmed for each product.
Document set by shipment
Trade and transport documents
- Commercial Invoice
- Packing List
- B/L or AWB for the transport mode
Product and market requirements
- Phytosanitary or fumigation certificates where applicable
- Reports for agreed test parameters
- Origin documents under applicable requirements
- EUDR records for products within scope
Documents agreed for the order
- Certification records, including Halal where required
- Insurance certificate under the delivery terms
- Independent inspection results where required
How an export order is handled
From quote request to documents handed overCommon questions about export
Please contact us to clarify your export requirements.
Talk to the export deskHow is the delivery schedule confirmed?
Timing depends on sourcing, specifications, required documents and the transport schedule.
Who prepares export documents?
Both parties agree on required documents and responsibilities before shipment. An Supply coordinates the records within the agreed scope.
How are payment terms confirmed?
Payment method, deposit and payment dates are agreed for each order and recorded in the contract.
What if an issue arises at destination?
Both parties work to identify the cause. Additional records and resolution follow the responsibilities agreed in the contract.
Can different products share one shipment?
Mixed shipments are assessed for packing, odour, storage compatibility and import requirements.
Can an independent inspection be requested?
Inspection scope, provider, timing and costs are agreed before the lot is inspected.
