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Export & documents

Export delivery and documents

The document list is confirmed by item and importing country, before the contract is signed.

Dragon fruit cartons stacked at the warehouse before container loading

Markets and routes for reference

Regions, markets, product groups for reference and reference ports of discharge
REGIONMARKETSPRODUCT GROUPS FOR REFERENCEREFERENCE PORTS OF DISCHARGE
North AmericaUnited States · CanadaCashew kernels · coffee · fresh fruitLos Angeles · Vancouver
East AsiaJapan · South Korea · ChinaCashew kernels · coffee · fresh fruitYokohama · Busan · Shanghai
EuropeFrance · NetherlandsCoffee · cashew kernels · spicesLe Havre · Rotterdam
OceaniaAustraliaCashew kernels · spices · fresh fruitSydney · Melbourne
Southeast AsiaSingapore · CambodiaRice · coffeeSingapore · Phnom Penh
North AmericaUnited States · CanadaPorts: Los Angeles · VancouverCashew kernels · coffee · fresh fruit
East AsiaJapan · South Korea · ChinaPorts: Yokohama · Busan · ShanghaiCashew kernels · coffee · fresh fruit
EuropeFrance · NetherlandsPorts: Le Havre · RotterdamCoffee · cashew kernels · spices
OceaniaAustraliaPorts: Sydney · MelbourneCashew kernels · spices · fresh fruit
Southeast AsiaSingapore · CambodiaPorts: Singapore · Phnom PenhRice · coffee

Delivery terms

Under Incoterms 2020
FOBSea transport: the buyer arranges main freight; risk passes when goods are on board at the loading port.
CFRSea transport: the seller pays freight to the destination port; risk passes on board at the loading port.
CIFSea transport: as CFR, with insurance arranged by the seller under CIF.
FCAAny mode: risk passes when goods are delivered to the carrier at the agreed place.
CPTAny mode: the seller pays carriage to destination; risk passes on delivery to the carrier.
CIPAny mode: as CPT, with insurance arranged by the seller under CIP.
DAPAny mode: the seller bears risk to the delivery place, ready for unloading. The buyer handles import clearance and unloading.

Incoterms, delivery location and transport mode are stated in the quotation and contract. Routes and import requirements are confirmed for each product.

Document set by shipment

Trade and transport documents

  • Commercial Invoice
  • Packing List
  • B/L or AWB for the transport mode

Product and market requirements

  • Phytosanitary or fumigation certificates where applicable
  • Reports for agreed test parameters
  • Origin documents under applicable requirements
  • EUDR records for products within scope

Documents agreed for the order

  • Certification records, including Halal where required
  • Insurance certificate under the delivery terms
  • Independent inspection results where required

How an export order is handled

From quote request to documents handed over
01Receive the enquiryConfirm the product, specifications, volume and delivery destination.
02Agree on quality and recordsConfirm parameters, packing, documents and samples where needed.
03Agree on trading termsRecord price, Incoterms, payment and delivery schedule in the contract.
04Prepare the lotInspect and pack against agreed requirements.
05Hand over to the carrierCheck transport conditions and record the handover.
06Provide documentsCheck lot details and supply documents as agreed.

Common questions about export

Please contact us to clarify your export requirements.

Talk to the export desk
How is the delivery schedule confirmed?

Timing depends on sourcing, specifications, required documents and the transport schedule.

Who prepares export documents?

Both parties agree on required documents and responsibilities before shipment. An Supply coordinates the records within the agreed scope.

How are payment terms confirmed?

Payment method, deposit and payment dates are agreed for each order and recorded in the contract.

What if an issue arises at destination?

Both parties work to identify the cause. Additional records and resolution follow the responsibilities agreed in the contract.

Can different products share one shipment?

Mixed shipments are assessed for packing, odour, storage compatibility and import requirements.

Can an independent inspection be requested?

Inspection scope, provider, timing and costs are agreed before the lot is inspected.

An Supply

An Supply is a brand of Bui Tran Trading and Services Co., Ltd, company registration number 0313438715. Orchard Parkview, 130 Hong Ha, Duc Nhuan Ward, Ho Chi Minh City.

PRODUCTSGreen coffeeCashew kernelsHerbs & spicesProcessed cashewRiceFresh fruitMacadamiaDried Vegetables & Fruit
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